Thursday July 21, 2011


City Hall News

Hearts of the City

Chilliwack Police Victim Services recognized for incredible community work

Staff/Voice photos


t could be your mother or father, aunt or uncle, but someone you know sometime will be traumatized as a victim of crime,in a car accident or burned out of their home in a fire. Who do they turn to? Where do they go when they need immediate help? Who do they turn to when they need another human being to talk to?

That's where voluneteers Barb Baumer, Sandra Jackson and Sharon Gardner with Chilliwack RCMP Victim's Services come in. Their tasks are varied from helping people who're traumatized after being burned out of their home, or assisting with the court and legal process.

Volunteering in the community goes thankless more often than not. Having said that, on Tuesday at a regular city council meeting, the three women were presented with the City of Chilliwack Heartfelt Award by Mayor Sharon Gaetz on behalf of the City and RCMP Supt. Keith Robinson, Staff Sgt. Gerry Falk and Staff Sgt. Hilton Smee.

Gaetz thanked them on behalf of council for the work they do in the community.

"Without pay, sometimes even without thanks, and often without even being recognized for what you're doing while you're there," she said.

"We really wanted to take the opportunity to say a huge thank you to on behalf of our council and on behalf of all of the citizens of our city," said Gaetz.

"While we never want to see you in our neighborhood we're very thankful when you're there and when you're helping those that need helping when they're at their most vulnerable time, and we need to see that you're recognized."

Gaetz presented the women with "Outstanding Service" city pins and certificates.

One of the volunteers wasn't present due to serious illness.

"Loretta is in the hospital right now and please let her know that she is in our hearts and our prayers and extend our thanks to her."

Victim Services Background Information

What Services Are Available?

If you have been victimized, Victim Services can help in the following areas:

Emotional Support

Victim Services is available to listen to your concerns as well as provide you with support and information on what to expect when dealing with a sudden trauma.


Victim Services can explain the steps involved in the police investigation and keep you up to date on the status of your case. The Victims of Crime Act gives you the right to receive information including general information about the justice system, victim services and applicable legislative acts all of which Victim Services can provide.

Court Information and Services

Victim Services can provide you with court updates and case specific information as well as explain the court process. Victim Services can liaise with Crown Counsel on your behalf and assist you in the completion of your Victim Impact Statement. We also provide witness preparation and court accompaniment if required.

Crime Victim Assistance Program (formerly Criminal Injury Compensation)

As a primary victim, immediate family member and/or witness of specific crimes you may be eligible for financial compensation. Victim Services can provide you with program information and application forms as well as assist you with the completion of the forms.


If you require specialized assistance Victim Services can direct you to the appropriate community agencies.

Crisis Intervention Service

Victim Services is available to respond to a crime scene or trauma, at the request of the police, to offer immediate support. This service is available 24 hours a day, 7 days a week.

Help is only a phone call away  604-393-3024

How Do I Become Involved with Victim Services?

Chilliwack RCMP Victim Services commenced operations on January 16, 1989. The Victim Services program is managed by paid staff and dedicated volunteers from the community provide most direct service to clients.

Volunteer Opportunities

If you have superior interpersonal and communication skills and are looking for a challenging opportunity to contribute to your community, Victim Services is for you! Volunteers must be a minimum of 19 years old, be able to pass an enhanced security clearance, have a valid driverís license and be able to contribute a minimum of four hours per week on a consistent basis for at least one year.

Volunteer Support Workers provide service delivery to persons victimized by crime and/or trauma. Extensive training will be provided to all successful volunteer applicants. To enquire about volunteering with Victim Services, please contact the Program Manager at 604-393-3026.

Financial Support

The Chilliwack RCMP Victim Services Program is a police based program administered by the Chilliwack Community Policing Society and funded by the Ministry of Public Safety and Solicitor General Victim Services and Crime Prevention Division and the City of Chilliwack. The program is also generously supported by the local community. If you wish to make a donation please contact the Program Manager at 604-393-3026.

Chilliwack RCMP Victim Services 45877 Wellington Avenue, Chilliwack, BC V2P 2C8 Phone: 604-393-3024; Fax: 604-393-3031