Tuesday, April 14, 2015
VA announces additional 100 case workers
Released by Robert Pearsall, PA to MP Mark Strahl
ark Strahl, MP for Chilliwack-Fraser Canyon praised Minister of Veterans Affairs, the Honourable Erin O’Toole’s announcement to hire more than 100 new permanent case managers to provide improved one-on-one service for Veterans.
“Case managers will be able to dedicate more time and attention to the individual needs of each Veteran ensuring that they and their families receive the support and services they need when they need them,” said Strahl.
Veterans Affairs Canada (VAC) will deliver on its service excellence commitment by reducing caseloads to an average of 30 Veterans for each VAC case manager. VAC frontline employees will work in locations where they are needed the most.
Minister O’Toole has also announced that VAC would continue to work with the Department of National Defence (DND) to access medical records as quickly as possible in order to reduce the amount of time Veterans wait for decisions on disability benefits applications.
Today’s announcement builds on recent commitments, including:
The process to staff these positions are underway and implementation will be accomplished on a priority basis.
Contact your MP at www.markstrahl.com or visit his office at 7388 Vedder Rd #102 or by calling (604) 847-971.
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