Feature Story                                                         Monday May 16, 2016

 

Chilliwack Top Dog

Local SPCA wins Branch of the Year award

Lori Chortyk, BC SPCA

 

BC SPCA board president Marylee Davies, left, with Chilliwack SPCA community council members Christine Hood and Valerie McLou, Chilliwack BC SPCA Branch manager Ivanna Ferris and BC SPCA CEO Craig Daniell.

 

 

he Chilliwack SPCA took home this year’s BC SPCA Branch of the Year Award at the society’s annual general meeting in Abbotsford May 7.

“Deciding which branch to recognize as the BC SPCA Branch of the Year is never an easy decision – staff and volunteers at all of our branches across the province do great work, each and every day,” says BC SPCA director of regional operations Jane Talbot. “The BC SPCA Chilliwack Branch stands out for several reasons – one of the main ones being that it completed its financial year with a budget surplus of more than $79,000, by exceeding revenue goals in three key areas: adoption revenue, branch fundraising and the Paws for a Cause fundraiser.”

While monetary goals are important, especially in a non-profit organization, money isn’t everything, and Talbot notes the branch, led by branch manager Ivanna Ferris, is a “cruelty hub” that often needs to open its doors to the most vulnerable animals in BC SPCA care.

 

“Ivanna and her team of staff and volunteers have developed a well-earned reputation for answering urgent and often last-minute requests,” Talbot says. “It was the Chilliwack branch that accepted all 16 dogs in a seizure case that included 68 cats – in less than two hours. Three weeks later, it was also the Chilliwack branch that took in more than 19 ringworm-positive, sick cats and kittens, after having just cleared ringworm from their shelter. It is precisely this responsiveness and responsibility that makes our entire organization stand out as a trusted resource that helps protect and enhance the quality of life for domestic, farm and wild animals in British Columbia.”

In another instance, Ferris demonstrated customer service that went above and beyond the norm in a case regarding the surrender of three Guinea pigs, Talbot says.

“The caller, who happened to be a donor, felt respected and supported, and more importantly, she understood the issue was taken seriously and quickly resolved,” says Talbot. “Three months later, a $25,000 cheque arrived in the mail. Upon calling the donor to thank her, Ivanna learned the donation was a direct result of how she was treated when discussing the complaint.”

The entire branch, including its active Community Council, constantly lead by example with their compassion, dedication, and expertise, she adds.

“Congratulations to Ivanna and the Chilliwack team! It is well deserved,” Talbot says.
 

The BC SPCA is a non-profit organization funded primarily by public donations.  Our mission is to prevent cruelty and to promote the welfare of animals through a wide range of services, including cruelty investigations, emergency rescue and treatment, sheltering and adoption of homeless and abused animals, humane education, advocacy, farm animal welfare, spay/neuter programs, and wildlife rescue and rehabilitation.

For information on dog or cat adoption, visit www.spca.bc.ca 

 

 

 

 

 

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