Tuesday, April 15, 2014

RCMP News

A State of Emergency

Dispatchers lauded during 9-1-1 Awareness Week April 13-19

Released by Sgt. Gerry Hansom, Chilliwack RCMP UFVRD

 

t’s a service that nobody wants to use but for people in need 9-1-1 is a powerful tool to help get them the help they need as quickly as possible, and for this reason a the BC RCMP is proud to celebrate “Emergency Service Dispatchers” and 9-1-1 Awareness Week.

 

It’s a service that nobody wants to use but for people in need 9-1-1 is a powerful tool to help get them the help they need as quickly as possible, and for this reason a the BC RCMP is proud to celebrate “Emergency Service Dispatchers” and 9-1-1 Awareness Week.

In British Columbia, our 9-1-1 services received 1, 752,648 calls last year for a wide range of emergencies and in each instance a telecommunications operator is responsible speaking with the caller, determining the emergency, directing the call and often helping the person while they are on the line.

“Whether they are helping children in crisis, addressing public concerns in a disaster or even preventing a crime, Dispatchers are a vital link to public and police safety. They save lives every day, through communications,” says Deputy Commissioner Craig Callens, Commanding Officer, BC RCMP.

 

For more information on Emergency Service Dispatchers and 9-1-1 service please visit:

Telecommunications Operators

Operational Communication Centres (OCC)

Tips for Calling Emergency Services

 

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